Returns & Refunds policy

At Polished Paradox, we take hygiene and product integrity seriously. Please review our return policy before making a purchase:

1. Non-Returnable Products

   • For hygiene reasons, we do not accept returns on any of our products once they have been delivered.

   • Custom-made products are created specifically for you and cannot be returned or exchanged.

2. Damaged or Incorrect Products

   • If you receive a damaged or incorrect item, please email a clear image of the product as received to info@polishedparadox.com.

   • Our team will review your request and guide you through the return process.

3. Return Conditions

   • The product and its original packaging (along with all included constituents) must be returned in the same condition as received.

   • If the product is found to have been used, no refund or replacement will be issued.

4. Return Timeline

   • Any claims for damaged or incorrect products must be reported and returned within 7 days of delivery.

We appreciate your understanding and cooperation.